On Fri, Jul 17, 2009 at 15:41, <otrslist.20.eaumont@spamgourmet.org> wrote:

Hello,

I'm new to OTRS. I think it sounds like a very good software, but new to OTRS and any CRM software in general, I've found OTRS not so intuitive.

Would be a tutorial with screen captures somewhere ? I haven't found.

Thanks in advance,

Eric Aumont

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