Re: [otrs] OTRS as a lightweight CRM ?

Andrew Stesin wrote:

Dear OTRS gurus,

is OTRS suitable for use as a CRM system, or does it lack some critical CRM functionality?

Maybe some add-on exists (like ITSM) which makes a lightweight CRM system from OTRS ?

Thanks in advanse! Andrew _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/

Hi Andrew, It is a compicated question. Can you explain what exactly do you need from CRM system? -- MoiKrug - ??????? ???? http://bg8s.moikrug.ru/?from=userlink??????? ???? http://bg8s.moikrug.ru/?from=userlink