
Dear Stefano, On 20.04.2011, at 15:06, Stefano Boccanera wrote:
I detected a problem on ITSM Change Template overview form. I'using Otrs 3.07 and ITSM aligned version. I created a Change template (say CA for example) and Workorder template (say WO ...) , the source workorder is also within the Change template.
So when I go into the Template Overview screen and select one of this template, I can see the template's attributes but not in a different window (as usual) but in the same window.
The side effect is when I click on Cancel / close window link, I can't come back to the previous screen ....
I do not see your issue. If you go to the Templates section, why do you want to go back? To where?
further problem I can't delete the templates, basically nothing happen when I click on the wastebasket icon.
There should be an overlay window - like the new search window - asking you if you really want to delete. If this doesn’t work but the search works fine, please be so kind and open a bug with some details about your environment used. Cheers, Nils -- Nils Leideck http://webint.cryptonode.de / a Fractal project