18 Nov
2003
18 Nov
'03
4:19 p.m.
On Tuesday, November 18, 2003 3:30 PM
Rogers, Weston
When I close a ticket, it sends an auto reponse as such :
** THIS IS JUST A NOTE ***
...
How can I get rid of this? I don't want an auto reponse when I close a ticket. I went to the Admin area, and there are no auto reponses set up for any of the queues, yet I still get it. Any clues?
It's set in your user preferences area, as it's a user setting. hth, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388