Hello, It looks like you are using Responsible Feature instead of Owner?
Did you clear your cache and rebuild config after finishing the upgrade
process?
Best Regards
2017-02-07 7:57 GMT-06:00 Gökhan Öner
Hi Everyone,
I have upgraded from OTRS 4.0.13 to 5.0.16. When i try to update the owner from owner menu, i couldn't find any place to select owner. Everything seems true in SysConfig. The screenshot is attached.
Can anyone help me with this issue ?
Regards.
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