
Hi, Did you try to connect to smtp.gmail.com on port 465 form command line ? To check if you have access from your serveur to gmail :-( Le 12/06/2010 07:13, Wayne Fallows a écrit :
Hi All,
Having an issue sending emails via gmail smtp server.
This is an ubuntu 10.04 server install with OTRS 2.4.7 installed as tar gz not as deb. as per instructions in http://wiki.otrs.org/index.php?title=Installation_on_Ubuntu_Lucid_Lynx_%2810...
configured the email to collect from gmail without any issue. as per instructions at http://wiki.otrs.org/index.php?title=Configure_OTRS_with_Gmail and using smtps and port 465
How do I get more details of the issue to try and resolve?
Trying to sending and email resutls in the error below Error
ERROR: OTRS-CGI-10 Perl: 5.10.1 OS: linux Time: Sat Jun 12 14:58:11 2010
Message: Can't connect to smtp.gmail.com : Invalid argument!
Traceback (1102): Module: Kernel::System::Email::SMTPS::Send (v1.2) Line: 92 Module: Kernel::System::Email::Send (v1.64.2.1) Line: 690 Module: Kernel::Modules::AdminEmail::Run (v1.39) Line: 122 Module: Kernel::System::Web::InterfaceAgent::Run (v1.43.2.1) Line: 819 Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 48 Module: (eval) (v1.88) Line: 204 Module: ModPerl::RegistryCooker::run (v1.88) Line: 204 Module: ModPerl::RegistryCooker::default_handler (v1.88) Line: 170 Module: ModPerl::Registry::handler (v1.99) Line: 31
The only error message in the system log is
Sat Jun 12 14:58:11 2010 error OTRS-CGI-10 Can't connect to smtp.gmail.com : Invalid argument!
Thanks
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