Re: [otrs] Config : OSX 10.4.11 / Apache 1.3.33(Darwin)

18 Aug 2009

      I have tried to set this up but am getting some errors on apachectl
configtest

[Tue Aug 18 10:32:27 2009] [error] Can't locate
Kernel/Output/HTML/NavBarTicketBulkAction.pm in @INC (@INC contains: ../../
/opt/otrs/Kernel/cpan-lib /opt/otrs/
/System/Library/Perl/5.8.6/darwin-thread-multi-2level
/System/Library/Perl/5.8.6 /Library/Perl/5.8.6/darwin-thread-multi-2level
/Library/Perl/5.8.6 /Library/Perl
/Network/Library/Perl/5.8.6/darwin-thread-multi-2level
/Network/Library/Perl/5.8.6 /Network/Library/Perl
/System/Library/Perl/Extras/5.8.6/darwin-thread-multi-2level
/System/Library/Perl/Extras/5.8.6 /Library/Perl/5.8.1 . /usr/ /usr/lib/perl)
at /opt/otrs/scripts/apache-perl-startup.pl line 211.\nBEGIN
failed--compilation aborted at /opt/otrs/scripts/apache-perl-startup.pl line
211.\nCompilation failed in require at (eval 2) line 1.\n
Syntax error on line 14 of /opt/otrs/scripts/apache-httpd.include.conf:
Can't locate Kernel/Output/HTML/NavBarTicketBulkAction.pm in @INC (@INC
contains: ../../ /opt/otrs/Kernel/cpan-lib /opt/otrs/
/System/Library/Perl/5.8.6/darwin-thread-multi-2level
/System/Library/Perl/5.8.6 /Library/Perl/5.8.6/darwin-thread-multi-2level
/Library/Perl/5.8.6 /Library/Perl
/Network/Library/Perl/5.8.6/darwin-thread-multi-2level
/Network/Library/Perl/5.8.6 /Network/Library/Perl
/System/Library/Perl/Extras/5.8.6/darwin-thread-multi-2level
/System/Library/Perl/Extras/5.8.6 /Library/Perl/5.8.1 . /usr/ /usr/lib/perl)
at /opt/otrs/scripts/apache-perl-startup.pl line 211.
BEGIN failed--compilation aborted at
/opt/otrs/scripts/apache-perl-startup.pl line 211.
Compilation failed in require at (eval 2) line 1.

What I have done is added ³Include
/opt/otrs/scripts/apache-httpd.include.conf² to the end my httpd.conf file
and uncommented line 14 ³Perlrequire
/opt/otrs/scripts/apache-perl-startup.pl²

Do I need to do anything to my /etc/httpd/sites/0003.mysite.conf?

## Default Virtual Host Configuration

        ServerName mysite.power-soft.net
        ServerAdmin admin@mysite.net
        DocumentRoot "/opt/otrs/bin/cgi-bin"
        DirectoryIndex "index.pl" "index.html"
        CustomLog '|/usr/sbin/rotatelogs "/var/log/httpd/access_log" 604800'
"%{PC-Remote-Addr}i %l %u %t \"%r\" %>s %b"
        ErrorLog '|/usr/sbin/rotatelogs "/var/log/httpd/error_log" 604800'
        ErrorDocument 404 /error.html
        <IfModule mod_ssl.c>
                SSLEngine Off
                SSLLog "/var/log/httpd/ssl_engine_log"
                SSLCertificateFile "/etc/certificates/Default.crt"
                SSLCertificateKeyFile "/etc/certificates/Default.key"
                SSLCipherSuite
"ALL:!ADH:RC4+RSA:+HIGH:+MEDIUM:+LOW:!SSLv2:+EXP:+eNULL"
        </IfModule>
        <IfModule mod_dav.c>
                DAVLockDB "/var/run/davlocks/.davlock100"
                DAVMinTimeout 600
        </IfModule>

                Options All -Indexes +ExecCGI +Includes +MultiViews
                <IfModule mod_dav.c>
                        DAV Off
                </IfModule>
                AllowOverride None
        </Directory>
        <IfModule mod_rewrite.c>
                RewriteEngine On
                RewriteCond %{REQUEST_METHOD} ^TRACE
                RewriteRule .* - [F]
        </IfModule>
        <IfModule mod_alias.c>
                Alias "/otrs-web/" "/opt/otrs/var/httpd/htdocs/"
        </IfModule>
        LogLevel warn
</VirtualHost>

On 17/08/09 12:34 PM, "Mik Rose"  wrote:
...
Hey there guy¹s
I would love to enable the mod_perl for our site but am not too sure how I
should go about this without messing everything up.
Is there any experience out there with setting up OTRS on this flavor of
OSX/Apache?
What should I be putting in /etc/httpd/httpd.conf and
/etc/httpd/sites/0000.mysitename.conf
Mik Rose
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