Hi Marc, Marc Redeker schrieb:
Hello and a happy new year together,
i changed the article storage from an MySQL database to Filesystem (ext3). So from now all articles and attachements are stored on the filesystem. Now to my question: Is is possible to move all existing articles from the mysql DB to the Filesystem?
I heard that it can be changed in any-directions on-the-fly.
The reason is that customers often send us eMails with 150 uo to 400 jpeg images as simple attachements without using e.g. Zip. So we have to select every image in the ticket using "save target as".
What do you think should change with using FS-storage. You still have to download the attachment via web-gui, regardless of the background-storage.
I'm running OTRS 2.0.4 with Apache 2.0.45 Mysql 4.0.24 on Debian.
thanks in advance,
Marc
Bye, Alex