I just had a user come up to me and state that when he logs in, he gets the dashboard, but then he clicks on Queue Views (default for this user is the Helpdesk) it won’t display the tickets in the queue.  He has permission to access it.

 

 

Also is it possible to have multiple queues for multiple emails addresses?  In other words can I have abc@example.com going to queue abc and xyz@example.com going to queue xyz but all on the same system?

 

Andrew Meyer
Unix Systems Administrator
Precision Practice Management
The business behind the practice.

 

http://www.precisionpractice.com/EmailSignature/images/logoTeamLeader.jpg

D: 314-881-5265

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C: 314-565-0868

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F: 314-881-5365

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689 Craig Road, Creve Coeur, MO 63141
Main Phone: 314-787-0681
www.PrecisionPractice.com
Email: ameyer@precisionpractice.com

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