Re: [otrs] OTRS connected to existing CRM plattform

Not an expert on OTRS here, but sure yes! :) I believe it's well documented in the Admin Guide(?). Thanks //M On Sat, Oct 6, 2012 at 6:48 PM, Jean BROW wrote:

Hi,

Our agents have an problem that they need to have a browser window with OTRS open in additional to existing CRM plattform. Is it an possibility to connect to OTRS from our existing CRM plattform? Any API?

Thanks in advance.

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