Hello,
I want to configure the exchange
server for my organization with OTRS. I have added to host server for the
exchange server in smtp and pop3 settings and also the username and password.
When I try to email a ticket from Admin I get a syslog
SMTP authentication
failed! Enable debug for more info!
When I try to telnet my exchange
server I am able to it successfully. Also with the username and password
provided, I can check my mails in outlook.
[root@localhost otrs]# telnet
64.78.21.163 25
Trying
64.78.21.163...
Connected to
64.78.21.163.
Escape character is
'^]'.
220 mis011.exch011.intermedia.net
Microsoft ESMTP MAIL Service, Version: 6.0.3790.1830 ready at Fri, 2 Feb
2007 03:57:53 -0800
451 Timeout waiting for client
input
Connection closed by foreign
host.
Please advice on which configure
settings I am missing.
Also, I am unable to log the logs
into file, default is set to syslog.
Regards,