Hi Richard, What I do is simply use the import external data function in Excel which is under the data menu. Import the csv files as is but specify that the delimiter is a semi colon instead of a comma. This does the job and it is better than modifying the code, well IMHO it is. Regards Mark "Imagination is more important than knowledge, the important thing is to not stop questioning." -- Albert Einstein
-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Richard Hamson Sent: 21 June 2005 00:28 To: otrs@otrs.org Subject: [otrs] Reporting / .csv files
Hello,
I am currently looking into setting up reports by exporting .csv file out of OTRS. Unfortunately the .csv files are coming out with ; instead of , between the columns of data thus Excel (in this case) is putting all of the information in one column.
Does anyone know where to amend the syntax so that , are used and not ;?
Regards
Richard
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