Hello Norbert, the algorithm used in otrs is different from password(). Maybe you know the password of an agent. Set the password for root the same as for the agent (via sql query) and then you should be able to login. Lars
-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org]On Behalf Of norbert@munkel.net Sent: Wednesday, January 07, 2004 2:47 PM To: otrs@otrs.org Subject: [otrs] Cannot login as root@localhost
Hi,
I was a bit lazy when I set up a otrs for some colleages. Worked fine for a while but now I need some new user accounts.
Unfortunally, I forgot the password of root@localhost.;-)
What I did, is changing the password in the database:
update system_user set pw=password('foobar') where id=1;
The database has been flushed, reloaded, restarted several times since the change but I still can't login as root@localhost.
I tried rcotrs restart-force as well. No effect.
Any hint? Thanks!
cu,
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