
Hello Everyone, I have a problem using the customer interfase, when putting comments on a ticket: I log with any customer account on http://mydomain/otrs/customer.pl I open a ticket, fill the blank spaces (Subject, Text, Next status, etc) to give comments or whatever. When pressing the “submit button” I get the error: Software error: Unknown callback: 'authname'. (user|auth|language|pass) For help, please send mail to the webmaster ([no address given]), giving this error message and the time and date of the error. My guess is that somewere in the page code there should be “auth” instead “authname”. But I cannot find the page o code that I need to edit. Does somebody already have cross with this error before? That could give me a hint or clue. Thanks a lot Best Regards Eduardo Ramirez