Hi,
I use v2.1.4 with PDF-output on SuSE 9.3.
On this server, I run
* a test-instance of OTRS with CGI and
* a productive-instance with mod_perl.
Both instances are identically configured and use the same DB.
ArticleStorageFS is used, and the test-instance has no files stored
within the var/article.
The problem is that the generated PDF-ticket-printings are
* correct within the test-instance with CGI
* corrupted (cannot be displayed with KPDF, kghostview, Acrobat Reader)
within the productive-instance with mod-perl.
The used tickets are really simple (1 article without attachments).
Here is for examle one generated pdf from test and productive instance.
-rw-r--r-- 1 user users 147456 15. Feb 07:45
ticket_2006021586000083_2007-02-15_07-45.pdf
-rw-r--r-- 1 user users 143852 15. Feb 07:46
ticket_2006021586000083_2007-02-15_07-46.pdf
No OTRS- and Apache-loggings occure.
Does anybody have the same problem?
Bye, Alex
--
Alexander Scholler