You mean on CustomerTicketOverview links? I also had the same need so I modified /opt/otrs/Kernel/Output/HTML/Standard/CustomerStatusView.dtl and removed that column, I hope it works for you :)<br><br clear="all">Leonardo Certuche<br>

<br><div class="gmail_quote">On Mon, Nov 30, 2009 at 1:55 PM, IT easyap <span dir="ltr">&lt;<a href="mailto:IT@easyap.com">IT@easyap.com</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">










<div link="blue" vlink="purple" lang="ES">

<div>

<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">Hai all</span></font></p>

<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> </span></font></p>

<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;" lang="EN-GB">There is any way of not to present the agent name on
the customer interface?  (otrs 2.4.5)</span></font></p>

<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;" lang="EN-GB"> </span></font></p>

<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;" lang="EN-GB">Regards</span></font></p>

</div>

</div>


<br>---------------------------------------------------------------------<br>
OTRS mailing list: otrs - Webpage: <a href="http://otrs.org/" target="_blank">http://otrs.org/</a><br>
Archive: <a href="http://lists.otrs.org/pipermail/otrs" target="_blank">http://lists.otrs.org/pipermail/otrs</a><br>
To unsubscribe: <a href="http://lists.otrs.org/cgi-bin/listinfo/otrs" target="_blank">http://lists.otrs.org/cgi-bin/listinfo/otrs</a><br>
<br>
NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!<br>
<a href="http://www.otrs.com/en/support/enterprise-subscription/" target="_blank">http://www.otrs.com/en/support/enterprise-subscription/</a><br></blockquote></div><br>