Hi, I&#39;m currently trying the online demo of ITSM 2.0.2.<div>But I can&#39;t find where Work Order is located?</div><div>And how does it work?</div><div>Because I can&#39;t understand and can&#39;t find some features stated in this manual: <a href="http://doc.otrs.org/itsm/2.0/en/html/x1081.html">http://doc.otrs.org/itsm/2.0/en/html/x1081.html</a></div>
<div>Hope you could help me out with this.</div><div>Thanks! :D</div>