Quoting Ugo Bellavance (ugob@lubik.ca):
On 2011-12-05 08:21, Gerald Young wrote:
These would be in the "States" of the admin screen. If you manually translated these states or made them invalid, this would occur.
I did translate the states. For example, for the Merged state, I translated it into "Fusionné", and the type is "merged", but I also translated all the other states and I don't have any other problems.
I think the "Merged" and "Pending closed successful" are giving me problems.
I looked at the doc (http://doc.otrs.org/2.3/en/html/adminarea-status.html and http://doc.otrs.org/3.0/en/html/adminarea-status.html), but couldn't find anything about renaming or errors.
I can see "Attention: Take care that you also updated the default states in you Kernel/Config.pm!" at the bottom of the Status config in the admin interface, but I've looked into my Config.pm and couldn't find anything related to states.
Did you also look at Kernel/Config/Defaults.pm ? That's what is used for every entry Kernel/Config.pm (where your changes are) is lacking. Maybe you will have to copy lines to Config.pm and apply the translations there. Hope that helps, Susan