On Wednesday, March 10, 2004 4:07 PM
Bakari Allen
into the appropriate queue for review. Occasionally, one of our users will send an attachment that screws up the system. The attachments in question are usually about 1 MB in size. The fetch doesn't pull the mail message completely from our POP3 server, but it does successfully create a ticket. Unless we go into the account and manually delete the message with the attachment, it will continue to loop. Newer messages (sent after the message with the attachment) never make it out either.
Hard to say without a bit of the logs. Provide some more info, please. Regards, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388