21 Apr
2010
21 Apr
'10
2:08 p.m.
Hi all, Can OTRS support field value dependency in ticket? For example, I add 2 fields "type" and "subtype" in ticket and they are dropdown list in UI. The valid value list of" subtype" depends the selected value of "type". Can OTRS support it? If not, it is appreciated if you can point out which part of code we should modify to make it work. Thank you! -- Best regards, Edmond Chan