Re: [otrs] How to remove data about 7 Day Stats

Hi Roberto, On 25.08.2009, at 10:54, Lucarelli Roberto wrote:

I have migrated data from development's DB to production's DB and I have deleted all tickets via a custom GenericAgent job but data about 7 Day stats were not deleted. What should I do to delete 7 Day Stats?

There is a CacheTTL of 30 min in DashboardBackend###0250-TicketStats. See also Admin-Interface -> Ticket -> Frontend::Agent::Dashboard -> 0250-TicketStats -> CacheTTL. That means this stats gets generated every 3 min. a) Wait 30 min and it will be new b) Use "bin/otrs.CacheDelete.pl" to delete all caches -Martin