Hi, did someone ever meet this case ?

 

I try to backup my otrs with this command

./backup.pl -d /backup/

 

But I got “ERROR: No Such directory: /backup/

 

I google and found an post that said backup.pl not work on debian, my OTRS run on Debian, then I try install OTRS on CentOS then I try run backup.pl but found the same error.

 

What I have try

1.     Try to change group permission (chown)

a.     On Debian : chown otrs www-data /backup/

b.    On CentOS : chown otrs apache /backup/

 

Any idea ?