Hello, On Thu, 2007-11-15 at 10:53 +0200, Anders Karlin wrote:
Is there some kind of usermanual where you can read how to use the system?
The admin manual only helps the admin to setup the system, not to use it.
At the moment there is only the admin manual for ((otrs)). A user manual is in progress, and will be released to the public as soon as it is finished; there is no definite end date for this project. Specific questions are more than welcome here in the mailing lists. Please always provide your current system configuration (platform, DB, OTRS versions) And you will get answers. Alternatively, we would be happy to setup and manage a system for you. As well, we offer consulting and training for ((otrs)), and would be happy to help you professionally in this area. ((enjoy)) Shawn Beasley -- ((otrs)) :: OTRS AG :: Europaring 4 :: 94315 Straubing Fon: +49 (0)9421 56818 0 :: Fax: +49 (0) 9421 56818 18 http://www.otrs.com/ :: Communication with success! Geschäftssitz: Bad Homburg Amtsgericht Bad Homburg, HRB 10751 Steuernummer: 003/240/97505 Aufsichtsratsvorsitzender: Burchard Steinbild Vorstandsvorsitzender: André Mindermann