On Thu, Nov 3, 2011 at 12:03 PM, James Roman <james.roman@ssaihq.com> wrote:

I saw this error as well when I deployed. The problem is with the Compress::Zlib package. I had multiple, conflicting copies of the package installed. I think one came from the Centos Base, and the other from CPAN. I stuck with the base RPM package (installed in /usr/lib64/perl5/vendor_perl/5.8.8/x86_64-linux-thread-multi/Compress/Zlib.pm) and removed the CPAN module.

On 11/03/2011 11:49 AM, Robert Butler wrote:
Hello,
I'm seeing the following error when I run otrs.CheckModules.pl from the command line:

Use of uninitialized value in concatenation (.) or string at ./otrs.CheckModules.pl line 402.

Line 402 of otrs.CheckModules is:

print "ok (v$Version)\n";

My system:

OTRS 3.0.11

OS CentOS 5.6

Here's the full output of otrs.CheckModules.pl:

   o CGI............................ok (v3.50)
   o Crypt::PasswdMD5...............ok (v1.3)
   o CSS::Minifier..................ok (v0.01)
   o Date::Format...................ok (v2.22)
   o Date::Pcalc....................ok (v1.2)
   o DBI............................ok (v1.616)
   o DBD::mysql.....................ok (v4.018)
   o Digest::MD5....................ok (v2.36)
   o Digest::SHA::PurePerl..........ok (v5.48)
   o Encode::HanExtra...............Not installed! (Optional - Required to handle mails with several Chinese character sets.)
   o GD.............................ok (v2.45)
      o GD::Text....................ok (v0.86)
      o GD::Graph...................ok (v1.44)
      o GD::Graph::lines............ok (v1.15)
      o GD::Text::Align.............ok (v1.18)
   o IO::Scalar.....................ok (v2.110)
   o IO::Wrap.......................ok (v2.110)
   o JavaScript::Minifier...........ok (v1.05)
   o JSON...........................ok (v2.50)
      o JSON::PP....................ok (v2.27103)
      o JSON::XS....................ok (v2.3)
   o LWP::UserAgent.................ok (v2.033)
   o Mail::Internet.................ok (v2.07)
   o Mail::POP3Client...............ok (v2.18 )
      o IO::Socket::SSL.............Not installed! (Optional - Required for POP3 SSL connections.)
   o MIME::Base64...................ok (v3.07)
   o MIME::Tools....................ok (v5.428)
   o ModPerl::Util..................ok (v2.000004)
      o Apache::DBI.................ok (v1.09)
      o Apache2::Reload.............ok (v0.11)
   o Net::DNS.......................ok (v0.59)
   o Net::POP3......................ok (v2.28)
   o Net::IMAP::Simple..............ok (v1.2017)
      o Net::IMAP::Simple::SSL......ok (v1.3)
   o Net::SMTP......................ok (v2.29)
      o Authen::SASL................ok (v2.15)
      o Net::SMTP::SSL..............ok (v1.01)
      o Net::SMTP::TLS::ButMaintainedNot installed! (Optional - Required for TLS/SMTP connections.)
   o Net::LDAP......................ok (v0.33)
   o PDF::API2......................ok (v0.73)
Use of uninitialized value in concatenation (.) or string at ./otrs.CheckModules.pl line 402.
      o Compress::Zlib..............ok (v)
   o SOAP::Lite.....................Not installed! (Optional - Required for the SOAP interface.)
   o Text::CSV......................ok (v1.21)
      o Text::CSV_PP................ok (v1.29)
      o Text::CSV_XS................ok (v0.81)
   o XML::Parser....................ok (v2.34)
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