I've been searching the documentation for any kind of reference, and getting quite frustrated trying to figure this out!

Within the Signature templates, there is a very vague statement of "You can use any available tags", with a few examples.

The problem is I don't know what those tags are, or how to find them; and they are not listed anywhere in the documentation.

All online searches find forum posts, etc that are similarly vague - clearly they are referencing assumed knowledge that I simply don't have. I have no idea what they're talking about.

Generically, how can I determine the full and *specific* (_EXACT NAMES_) list of tags/variables that are available in for use in agent signatures and/or other contexts?

Specifically, I am trying to put the agent "Title" from the Edit Agent screen in to the agent signatures.

For reference, I'm using OTRS 3.3.11.

Thanks,

--
-----------------------------------------------
-  Nick Bright                                -
-  Vice President of Technology               -
-  Valnet -=- We Connect You -=-              -
-  Tel 888-332-1616 x 315 / Fax 620-331-0789  -
-  Web http://www.valnet.net/                 -
-----------------------------------------------
- Are your files safe?                        -
- Valnet Vault - Secure Cloud Backup          -
- More information & 30 day free trial at     -
- http://www.valnet.net/services/valnet-vault -
-----------------------------------------------

---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs