
18 Feb
2004
18 Feb
'04
7:42 p.m.
Hi Bernhard, On Wed, Feb 18, 2004 at 12:21:33PM +0100, Bernhard Graf wrote:
I'm currently evaluating OTRS and have a first question:
Is it true, that OTRS gets the current time from the database server?
Yes.
If so, is there a way to define an offset?
No.
If not, I'd plead to make this two configuration options: - time offset of database server (or better get time with gmtime()) - time offset of OTRS (or better let agents and customers define their time zones).
I put it on the todo list.
Bernhard Graf
Martin Edenhofer -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!