On Thursday, July 08, 2004 8:05 AM
Daniel Balan
Here is the result: This message is received from an email address that is not/was not present in the customer_user:
We're playing on the wrong field. The concern is about the user management, not the customer user. Sorry for that. Please recheck these settings in Kernel/Config.pm and Kernel/Config/Defaults.pm: $Self->{DatabaseUserTable} = 'system_user'; $Self->{DatabaseUserTableUserID} = 'id'; $Self->{DatabaseUserTableUserPW} = 'pw'; $Self->{DatabaseUserTableUser} = 'login'; $Self->{'AuthModule'} = 'Kernel::System::Auth::DB'; Additionally, recheck every entry in the system_user table, esp. the one thats id corresponds with this configuration setting: $Self->{PostmasterUserID} = 1; At last, execute this query in http://localhost/otrs/index.pl?Action=AdminSelectBox SELECT * FROM system_user WHERE valid_id != 1 hth, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388