On Thu, 25 Mar 2004 10:13:39 +0100
Matthias Eichler
Dear List,
I've set up OTRS with LDAP Support. No I've the problem that I cant administrate the setup as the root account root@localhost doesn't exist in the LDAP database and should not exist, due to account- name policies, etc.
So my question: how to I change the root account of OTRS to any other than root@localhost?
hi, - remove LDAP backend and replace the original backend. - log in with root@localhost account - add an account with a good username (who are valid in LDAP) - add for this user the admin right - replace in your Config.pm the Auth backend with LDAP - login with the account you have created before. - enjoy :) I think this work, I have do this but not sure I have not forget a stage. Yann -- o--------------------------------------------------------------o | Yann Richard | | GPG FingerPrint: | .oO| A2F4 1EFB 66B6 65F8 1093 E11A 3E0A 9DF6 72E7 DE9E | `--------------------------------------------------------------o