11 Aug
2009
11 Aug
'09
6:48 p.m.
This is interesting. The ticket history shows this, but I did not get an email for ticket open. But when I close the ticket, I get the email no problem. So what do I have misconfigured??? NewTicket New Ticket [2009081110000046] created (Q=External Support;P=3 normal;S=new). - root@localhost (Admin OTRS) 11/08/2009 14:35:02 CustomerUpdate Updated: CustomerID=alan.mckay@gmail.com;CustomerUser=alan.mckay@gmail.com; - root@localhost (Admin OTRS) 11/08/2009 14:35:02 EmailCustomer Added email. x root@localhost (Admin OTRS) 11/08/2009 14:35:02 -- “Don't eat anything you've ever seen advertised on TV” - Michael Pollan, author of "In Defense of Food"