This is  becoz the application module lost the connection with database.
Regards
Sourabh Sarwate
On Tue, Feb 2, 2010 at 11:20 AM, Ivo Veseli <ivo.veseli@konzum.hr> wrote:

Hi,

 

I got an error message in OTRS admin area system log:

 

MySQL server has gone away, SQL: 'SELECT tn FROM ticket WHERE id = ? LIMIT 1'

 

Does anyone know the cause this error and how to fix it?

 

Thanks,

 

 

Ivo Veseli

 


---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW!
http://www.otrs.com/en/support/enterprise-subscription/



--
Regards,
Sourabh Sarwate