Hi, It shows you in which queue the oldest open ticket lives. Regards, Markus Ruecker -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!
-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Jason Joines Sent: Wednesday, March 30, 2005 7:26 PM To: otrs@otrs.org Subject: [otrs] flashing queues
When I'm using "Queue View", there's usually one of the queues being displayed on the "Queues" line flashing. At one point I could pick which queue would flash by moving a particular ticket into it. However, once that ticket was closed a different queue started flashing. What causes the flashing?
Jason Joines ================================= _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/