Re: [otrs] Removing ticket from command line

Hi. Am 25.06.15 09:40 schrieb "otrs-bounces@otrs.org im Auftrag von Fiorenza Meini" unter :

in my OTRS web panel I see two emails that, I think, have a strange format: in fact, when I click on it, OTRS session is instantly closed. For this, I cannot close the ticket associated with them.

I tried to access OTRS from another PC, different Operating System and different Internet Browser, but the behaviour is the same.

Is there a way to remove them from command line ?

Probably not. But you should be able to do a bulk action on them?! Regards — Jan Dreyer