On Sun, Sep 13, 2009 at 12:50 AM, Aquiles Cohen <
aqcohen@gmail.com> wrote:
> hi, i´m having troubles installing the opennms plugin in otrs.
>
> my otrs version es 2.4.4 with itsm 1.3.1
>
> i tried this using all package manager options.
>
> from local files and from online repo. allways got the same error.
>
> i installed the opennms 1.1.0 plugin downloaded from
sf.net, and i all is
> ok. but when i try to upgrade to opennms 1.1.1 show me the same error as
> before install 1.1.0 from online repo.
>
> this is the error.
>
> Error: Sorry, can't install package, because module SOAP::Lite v0.1 is
> required and not[..]
>
> ERROR: OTRS-CGI-10 Perl: 5.10.0 OS: linux Time: Sat Sep 12 17:45:49 2009
>
> Message: Sorry, can't install package, because module SOAP::Lite v0.1 is
> required and not installed!
>
> Traceback (20293):
> Module: Kernel::System::Package::_CheckModuleRequired (v1.106) Line: 2012
> Module: Kernel::System::Package::PackageUpgrade (v1.106) Line: 584
> Module: Kernel::Modules::AdminPackageManager::_UpgradeHandling (v1.81)
> Line: 1476
> Module: Kernel::Modules::AdminPackageManager::Run (v1.81) Line: 689
> Module: Kernel::System::Web::InterfaceAgent::Run (v1.43) Line: 819
> Module:
> ModPerl::ROOT::ModPerl::Registry::usr_share_otrs_bin_cgi_2dbin_index_2epl::handler
> (unknown version) Line: 48
> Module: (eval) (v1.88) Line: 204
> Module: ModPerl::RegistryCooker::run (v1.88) Line: 204
> Module: ModPerl::RegistryCooker::default_handler (v1.88) Line: 170
> Module: ModPerl::Registry::handler (v1.99) Line: 31
>
>
> the most strange is that i have install the SOAP:Lite and SOAP::DateTime
> modules . i cheched the system using otrs.CheckModules script but it's seem
> that all is ok. but OTRS show me ahead error. i restart remove the modules
> and installed again but it don't work. Any clues?
>
>
> o CGI............................ok (v3.47)
> o Date::Pcalc....................ok (v1.2)
> o Date::Format...................ok (v2.22)
> o DBI............................ok (v1.607)
> o DBD::mysql.....................ok (v4.008)
> o Digest::MD5....................ok (v2.36_01)
> o Crypt::PasswdMD5...............ok (v1.3)
> o LWP::UserAgent.................ok (v5.819)
> o Encode::HanExtra...............ok (v0.23)
> o IO::Scalar.....................ok (v2.110)
> o IO::Wrap.......................ok (v2.110)
> o MIME::Base64...................ok (v3.07_01)
> o Mail::Internet.................ok (v2.04)
> o MIME::Tools....................ok (v5.427)
> o Net::DNS.......................ok (v0.63)
> o Net::POP3......................ok (v2.29)
> o Mail::POP3Client...............ok (v2.18 )
> o IO::Socket::SSL.............ok (v1.18)
> o Net::IMAP::Simple..............ok (v1.17)
> o Net::IMAP::Simple::SSL......ok (v1.3)
> o Net::SMTP......................ok (v2.31)
> o Authen::SASL................ok (v2.12)
> o Net::SMTP::SSL..............ok (v1.01)
> o Net::LDAP......................ok (v0.39)
> o GD.............................ok (v2.39)
> o GD::Text....................ok (v0.86)
> o GD::Graph...................ok (v1.44)
> o GD::Graph::lines............ok (v1.15)
> o GD::Text::Align.............ok (v1.18)
> o PDF::API2......................failed!!! Version 0.72.003 not
> supported! This version is broken and not useable, please upgrade to a
> higher version!
> o SOAP::Lite.....................ok (v0.710.08)
> o XML::Parser....................ok (v2.36)
>
>
>
> Aquiles Cohen.-
>
> Homepage :
http://aqcohen.blogspot.com
>