
2 Aug
2011
2 Aug
'11
9:15 a.m.
Hello, Is there an option to ignore certain e-mails from users ( automated responses, out of office etc... ) ? The subject would have a certain string in it " out of office " and we would like for the OTRS to ignore those messages ( not to create new tickets ). Regards, Please don't print this e-mail unless you really need to.