Has anyone been able to upgrade OTRS 2.1.4 to 2.3 beta 4?  I’m running OTRS on Windows XP with MySQL.  I have tried to do the upgrade all last week and have been unsuccessful because the database were not in tune with each other.  Does anyone have a step by step on how to transfer all info in 2.1.4 to 2.3 beta 4 in windows XP?  Any help would be greatly appreciated!