The only bad thing about this application is that it is hosted off site _____ From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of TT Sent: Wednesday, November 07, 2007 3:23 PM To: otrs@otrs.org Subject: [otrs] chat software integrated to OTRS Hi Community, We are the developer team of BeHelper, an Instant Assistance software, best known as "chat". We are users of OTRS and some times we have seen messages asking for a chat software integrated to OTRS. Last months we have been working on it, so we are pleased to announce the first version that will be launched next Monday November 12, 2007. We have named BeHelper TT (troule ticket) to this version. If you want to receive additional info from BeHelper TT or when the demo is online just email us to advance@behelper.org. We plan to grow the BeHelper-OTRS integration, so all suggestions are well received. BeHelper TT will be sold to $24 usd yearly as a hosted solution. Best Regards, BeHelper Developer Team