Hi, I would like to know what are the new features of the new ITSM 2.0.2?<div>What are its differences compared to the previous version?<br>Thanks! <img src="cid:330@goomoji.gmail" style="margin-top: 0px; margin-right: 0.2ex; margin-bottom: 0px; margin-left: 0.2ex; vertical-align: middle; " goomoji="330"></div>