Hi Boris, if you show the ticket as plain (in agent interface) is there an "X-OTRS-Queue: mailerdaemon" header in there? -Martin On Tue, Sep 02, 2003 at 12:29:06PM +0200, boris@namebay.com wrote:
we try the following settings in the procmailrc:
# -- # Examples for queue presorting. # -- :0 fhw : * From:.*@stats.validname.com | formail -I "X-OTRS-Queue: mailerdaemon"
or
# -- # Examples for queue presorting. # -- :0 fhw : * From: MAILER-DAEMON at stats.validname.com | formail -I "X-OTRS-Queue: mailerdaemon"
It look like these email do not go in the mailerdeamon queue but still in the TO queue.
Where is the mistake ?
By the way Martin about the /// we replace it by \\\ and it shown "d\administration" ;o)
Best regards
-- Boris Fernandez SAM NAMEBAY http://www.namebay.com Fax : +377 97 97 21 13
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yours sincerely Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "The number of Unix installations has grown to 10, with more expected." The Unix Programmer's Manual, 2nd Edition, June 1972