
7 Apr
2004
7 Apr
'04
8:05 a.m.
On Monday, April 05, 2004 2:02 PM
Tom Hesp
My only question is: can you think of any reason for me not to do this? For instance, are you planning to drop this field in a future version or are you planning to do something different with it?
Sorry, we're not thinking about this or similar. The information about the previous queue is recorded in the ticket's history, so repeating it would denormalize the db because of redundant data. Regards, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388