Re: Re: [otrs] How to MAP a drop-down box for 'customer.pl'?

11 Jul 2006

      That worked!!!

Thank you so very much, Priyadarsan!

======================================
...
From: Priyadarsan Roy 
Reply-To: "User questions and discussions about OTRS.org" 
To: "User questions and discussions about OTRS.org" 
Subject: Re: [otrs] How to MAP a drop-down box for 'customer.pl'?
Date: Tue, 11 Jul 2006 15:36:19 +0530
s taylor wrote:
...
Hello.
How can I map a drop-down box for 'customer.pl'?
FROM:
====

TO:
===
<select name="state" size=1 maxlength=40 width=15>
<option VALUE="" selected>Select a State
<option VALUE="AL">Alabama
<option VALUE="AK">Alaska
<option VALUE="AZ">Arizona
etc.
How to incorporate this:
~~~~~~~~~~`
value="$QData{"UserState"}"
~~~~~~~~~~`
which is used in the  statement???
Hi Taylor,
I changed
<tr>
         <td class="contentkey">$Text{"Subject"}:</td>
         <td class="contentvalue"></td>
       </tr>
to
<tr>
         <td class="contentkey">$Text{"Subject"}:</td>
         <td class="contentvalue">
               <select name="Subject">
                       <option value="Hardware" 
selected="selected">Hardware</option>
                       <option value="OS Software">OS Software</option>
                       <option value="LAN">LAN</option>
                       <option value="Network">Network</option>
                       <option value="Application Software">Aplication 
Software</option>
                       <option value="Anti Virus">Anti Virus</option>
                       <option value="Others">Others</option>
               </select>
         </td>
        </tr>
And I got my new drop downs which will appear in the subject lines based on 
the drop down selection.
Hope this helps.
PD
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