Re: [otrs] Deleting tickets

Thanks David and Timothy, that's what I did and it works. Other related question is the Postmaster filter which I can't get to work. Is there a flag with which you can tell it that the text you enter is a regular expression or how does it differentiate between RegExp and plain text or do you have to escape always? It did reject text I entered into the Header1: Subject is "test". Regards!