Re: [otrs] Can't opendir(/opt/otrs/var/tmp/CacheFileStorable/DynamicField/b): No such file or directory

Run SetPermissions.pl as admin user. On Wed, Jul 27, 2016 at 9:48 AM, Phillipe Smith wrote:

Analyzing the apache error log, The following errors are getting shown:

........... [Wed Jul 27 12:39:13 2016] -e: Can't opendir(/opt/otrs/var/tmp/CacheFileStorable/DynamicField/a/3/c): No such file or directory [Wed Jul 27 12:39:13 2016] -e: at /opt/otrs//Kernel/System/Cache/FileStorable.pm line 227 [Wed Jul 27 12:39:13 2016] -e: Can't opendir(/opt/otrs/var/tmp/CacheFileStorable/DynamicField/a/1): No such file or directory [Wed Jul 27 12:39:13 2016] -e: at /opt/otrs//Kernel/System/Cache/FileStorable.pm line 227 [Wed Jul 27 12:39:13 2016] -e: Can't opendir(/opt/otrs/var/tmp/CacheFileStorable/DynamicField/0): No such file or directory [Wed Jul 27 12:39:13 2016] -e: at /opt/otrs//Kernel/System/Cache/FileStorable.pm line 227 .............

Those errors always occur after open a new ticket and choose a service.

Running OTRS 4.0.15 on a CentOS 6.

--- Phillipe Smith ----------------------------------------------------------- Linux SysAdmin | Developer

--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs

-- *Diego Chacón Rojas* ** E-mail: diego@gridshield.net *