Hello anushya, do you have scheduled postmaster_pop3.pl in the crontab of otrs user? this is the script that get pop3 account. Does the mail disappears from the pop3 account ? best regards, Mathieu CHATEAU Wednesday, June 1, 2005, 12:52:28 PM, you wrote: ab> Hi, ab> I have a problem in getting the email ab> notifications. ab> When I create a ticket, there is no email ab> notifications in my mail id. I checked out all the ab> possible options related to email notifications. I can ab> send mails to that id from some other web server(ex: ab> from yahoo). But, only from otrs, I couldn't receive ab> the email notifications. ab> I checked: Admin Email, FQDN, user email, POP3 ab> account, email addresses etc. ab> Anybody, tell me What are all the possibilities for ab> not getting the email notifications? ab> Thanks, ab> G.Anu. ab> _______________________________________________ ab> OTRS mailing list: otrs - Webpage: http://otrs.org/ ab> Archive: http://lists.otrs.org/pipermail/otrs ab> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs ab> Support oder Consulting für Ihr OTRS System? =>> http://www.otrs.de/ -- Best regards, Mathieu mailto:gollum123@free.fr