[otrs] How the reopen a ticket?

Hello, people talk about reopening a closed ticket but I can't find how to really do that, except making it pending. How can that be done? There soesn't seem to be a direct way to simply change it... Cheers, Bo van Weert tel. 902 014 180 (00 34) 96 393 109 77 fax. 96 360 69 13 http://www.valbosoft.com