does the line 210 read:
. " ti.ticket_lock_id NOT IN ( ${\(join ', ', @{$Self->{ViewableLockIDs}})}
. " ar.ticket_id = ti.id AND "
-- What is the file revison?
# -- # Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm - realtime database # queue ticket index module # Copyright (C) 2001-2009 OTRS AG, http://otrs.org/ # -- # $Id: RuntimeDB.pm,v 1.68 2009/03/16 08:21:13 martin Exp $ # --
Also, do you have apache::reload installed?? Otherwise
Yes, in my config file I have this : # Apache::Reload - Reload Perl Modules when Changed on Disk PerlModule Apache2::Reload PerlInitHandler Apache2::Reload PerlModule Apache2::RequestRec -- “Don't eat anything you've ever seen advertised on TV” - Michael Pollan, author of "In Defense of Food"