Hi,

Well there is a way to change it manualy for each agent and each customer but I thought that there would be a way through mysql db modification to do it in one go and not to type in the user_id everytime. Like this you can also edit the settings of each agent or customer in the admin panel. Is there realy no way to do it in one go?

Mit freundlichen Grüßen / Kind regards
Markus Moj
Technik

TimoCom Soft- und Hardware GmbH
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Inactive hide details for "Lars Monsees" ---27.08.2009 11:10:23---Hi, > theme has been modified and saved under a different nam"Lars Monsees" ---27.08.2009 11:10:23---Hi, > theme has been modified and saved under a different name. Now I want


From:
"Lars Monsees" <l.monsees@atlantismedia.de>

To:
"User questions and discussions about OTRS." <otrs@otrs.org>

Date:
27.08.2009 11:10

Subject:
Re: [otrs] How to change skin / theme for all agents and customer-user?

Sent by:
otrs-bounces@otrs.org




Hi,

> theme has been modified and saved under a different name. Now I want
> to apply the skin / theme to all agents (users) and customer-users at
> once .... :)

I don´t think there is a way via the gui, but modifying the DB should work.

Table: customer_preferences
user_id = ...
preferences_key = 'UserTheme'
preferences_value = 'newskin'

same for table user_preferences


hth,
Lars
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