[otrs] How to hide tickets assigned to some else from my dashboard?

With version 3.0.5, I'm seeing tickets in "New Tickets" as well as "Open Tickets" area, "My Queues", which are already assigned to other users (not default user 'OTRS admin'). Some of them are even locked by other users. How can they be hidden from these views? Thanks! -- Best regards, Marc Strapetz ============= syntevo GmbH http://www.syntevo.com http://blog.syntevo.com