[otrs] Queue view - cannot see queues without unlocked tickets

Hi, When going into Queue view (Tickets - Queue View) (URL similar to https://otrs-server/otrs/index.pl?Action=AgentTicketQueue), it is not possible to see the number of tickets in queues that don't have unlocked tickets. It only shows queues with unlocked tickets. I have to do a search to see queues with only locked tickets. Is there a way to configure the system so that it shows "Queue (0)" or something similar when a queue has no unlocked ticket? I checked these entries in sysconfig: Ticket -> Frontend::Agent::ToolBarModule Ticket -> Frontend::Agent::ModuleRegistration Ticket -> Frontend::Agent::Ticket::ViewQueue But couldn't find an answer to my question. Thanks, ugo