Hi,
In OTRS 4 I’d like to create a stat showing the number of articles associated with tickets.
Ideally I’d like to have the max and average number of articles for tickets closed in a specified period of time.
Is this possible?
Thanks in advance
paolo mosconi
Paolo Mosconi
ActValue Consulting and Solutions
Via A. De Gasperi, 126 - 20017 RHO (Milano) – ITALY
T +39 02 934642 27
M +39 335 8107163
Skype: pmosconi
paolo.mosconi@actvalue.com