Hello all, I need to enlarge the freetext inputbox on CustomerTicketMessage context. I suppose I have to deal with CustomerTicketMessage.dtl, but I can't find how... any help? <!-- dtl:block:FreeText --> <tr> <td class="contentkey">$Data{"TicketFreeKeyField"}:</td> <td class="contentvalue">$Data{"TicketFreeTextField"}</td> </tr> <!-- dtl:block:FreeText --> Daniele Carnino Tech. Architecture Specialist @ FIAT ITEM S.p.A. Block 1, 5th Floor, Room 533 Corso Ferrucci, 112/A - 10138 Torino - Italy Phone: +39 011 00 58 107 Mobile: +39 335 635 06 40 Fax: +39 011 00 57 525 SkypeId: cardanico69 P Please consider the environment before printing this mail note